FAQs About Our Services
What types of alarm systems do you offer?
We offer a variety of alarm systems including residential and commercial security alarms, fire alarms, and smart home integration systems. Each system can be customized to meet your specific needs.
How does the installation process work?
Our professional office staff will schedule a convenient time to install your system. The installation process typically takes a few hours, depending on the complexity of the system.
Can I control my alarm system remotely?
Yes, most of our alarm systems come with a mobile app that allows you to monitor and control your system from anywhere.
Do you offer 24/7 monitoring services?
Absolutely. Our monitoring services operate 24/7, ensuring your property is always protected.
What happens during a power outage?
Our alarm systems are equipped with backup batteries to ensure continuous operation during power outages.
Are your systems pet-friendly?
Yes we love our furry family , we have pet-friendly options that minimize false alarms triggered by pets.
How much does an alarm system cost?
The cost varies depending on the type and complexity of the system. We offer free consultations to provide you with a detailed quote. We also offer lease option
What kind of warranty do you offer with your alarm systems?
All of our alarm systems come with an industry leading comprehensive one-year ‘bumper-to-bumper’ warranty, ensuring complete coverage and peace of mind from the moment of installation.
Additionally, for leased systems, we provide full coverage throughout the duration of the lease contract, maintaining the highest standard of service and reliability.
Furthermore, many of our manufacturing partners offer extended warranties ranging from 3 to 5 years, reflecting the quality and durability of their products.
Rest assured, your security is backed by robust warranties for lasting protection.
How do I know which system is right for me?
Our security experts will work with you to assess your specific needs and recommend the most suitable system for your property.
How do I get started?
Just give us a call or fill out our contact form on the website, and we’ll get in touch to schedule a consultation
What is home automation?
Home automation refers to the use of smart technology to control various home systems and appliances remotely.
This can include lighting, sound, heating, air conditioning, security systems, and other electronic devices, all connected through the internet.
Bringing them all into one app and having the products work together.
Is it possible to automate an existing home?
Absolutely! We specialize in retrofitting existing homes with the latest smart home technology. Our systems are designed to integrate seamlessly with your current setup, regardless of your home’s age.
Can I control my smart home system when I'm away from home?
Yes, one of the key benefits of smart home technology is the ability to control your systems from anywhere. Whether you’re at work, on vacation, or just out for the evening, you can manage your home’s systems from your mobile device.
Are smart home systems secure?
Security is a top priority in smart home systems. We use advanced encryption and security protocols to ensure that your home automation system is safe from unauthorized access.
Will I need to replace all my appliances and systems to make my home smart?
Not necessarily. Many existing home systems and appliances can be integrated into a smart home network using smart plugs and switches. We can assess your current setup and recommend the best approach.
How much does a smart home automation system cost?
The cost can vary depending on the complexity and scale of the system you choose. We offer a range of options and can work with you to find a solution that fits your budget.
Can I control my smart home with voice commands?
Yes, our smart home systems are compatible with voice control technologies like Amazon Alexa, Google Assistant, and Apple HomeKit, allowing you to control your home with simple voice commands.
How energy efficient are smart home systems?
Smart home systems are designed to be energy-efficient. Automating tasks like heating, cooling, and lighting can lead to significant energy savings and reduce your overall utility costs.
What are motorized shades and how do they work?
Motorized shades are window treatments equipped with a motor, allowing you to raise or lower them using a remote control, a smartphone app, or voice commands. They provide convenience, enhanced privacy, and improved energy efficiency.
Can I integrate motorized shades with my existing smart home system?
Yes, most of our motorized shades can be integrated with popular smart home systems, allowing for seamless operation within your new or existing smart home setup.
Are there different styles and materials available for motorized shades?
Absolutely! We offer a wide range of styles, colors, and materials to match your home decor and functional needs. From light-filtering fabrics to blackout shades, our selection caters to diverse preferences and requirements.
How are motorized shades powered?
Motorized shades can be powered in several ways, including battery-operated and hardwired options. The choice depends on your preference and the specifics of your installation.
Can I control motorized shades when I'm not at home?
Yes, with a compatible smart home system, you can control your motorized shades remotely. This feature is great for adjusting natural light, enhancing security, and managing energy use while you’re away.
Are motorized shades difficult to install?
We strive to make installation as hassle-free as possible. Our professional installation team can efficiently install your motorized shades, ensuring they are perfectly fitted and functioning optimally. A typical shade takes about an hour to install
How long do the batteries last in battery-operated shades?
Battery life varies depending on usage but typically lasts between 2 to 3 years. We also offer rechargeable battery options and can advise on the best power solution for your needs.
Do motorized shades provide energy efficiency?
Yes, by allowing better control over sunlight, motorized shades can help reduce heating and cooling costs. They can be programmed to open and close at specific times to optimize natural light and insulation.
Are motorized shades child and pet safe?
Absolutely. Since motorized shades operate without cords, they are a safer option for homes with children and pets, eliminating the hazards associated with corded window treatments.
What is smart lighting control?
Smart lighting control allows you to automate and manage your home’s lighting remotely or through pre-set schedules. With advanced technology, you can adjust brightness, color, and timing from a mobile app, voice assistant, or wall panel, enhancing convenience, energy efficiency, and security.
Can I control my lights when I'm not at home?
Yes! With our smart lighting solutions, you can control your lights from anywhere using a smartphone app. Whether you’re on vacation or just away for the evening, you can turn lights on and off remotely for added security and peace of mind.
How does lighting automation improve energy efficiency?
Automated lighting helps reduce energy waste by allowing you to schedule lights to turn off when not in use, adjust brightness levels based on occupancy, and integrate with natural daylight. This not only lowers your energy bills but also supports a more sustainable lifestyle.
Can smart lighting be integrated with other home automation systems?
Absolutely! Our lighting control solutions seamlessly integrate with other smart home systems, including security, climate control, and voice assistants, for a fully connected and convenient home automation experience.
Is professional installation required for smart lighting control?
While some smart lighting solutions can be installed by homeowners, professional installation ensures optimal performance, seamless integration, and customization to fit your specific needs. Our experts at Matson Alarm of Tennessee provide tailored solutions and hassle-free installation.
Can I create custom lighting scenes for different moods and activities?
Yes! With our lighting control systems, you can create and save personalized lighting scenes for various activities such as movie nights, dinner parties, or bedtime routines, enhancing the ambiance and functionality of your home.
Will smart lighting still work if my Wi-Fi goes down?
Many smart lighting systems come with backup options, such as manual controls or local network functionality, ensuring that you can still operate your lights even if your internet connection is temporarily down.
Is smart lighting secure from cyber threats?
Yes, our lighting control systems use encrypted and secure connections to protect against cyber threats. Regular updates and best practices, such as strong passwords and secure networks, further enhance security.